Privacy Policy
This Privacy Policy explains how Bits of Steel collects, uses, stores, and discloses personal information in connection with our website, customer enquiries, orders, and business operations.
Information We Collect
We may collect personal information such as your name, address, phone number, email address, order details, payment-related details where applicable, and delivery or site contact information.
We may also collect IP address, device information, website usage information, and other information you provide through forms, emails, orders, quote requests, subscriptions, or customer interactions.
How Information Is Collected
Information may be collected when you visit our website, contact us by phone or email, submit an online form, place an order, request a quote, subscribe to updates, or interact with our team.
Our website may also use cookies, analytics tools, and related website technologies to improve performance, understand usage, and support a better customer experience.
How Information Is Used
We use personal information to provide products, services, and customer support; process orders, payments, pickup, and delivery; respond to enquiries; manage accounts; and administer our website and business operations.
We may also use information to improve our website and product offering, send updates or marketing material where consent has been given, and comply with legal and regulatory obligations.
How Information May Be Shared
We do not sell personal information. Information may be shared with service providers, payment processors, delivery providers, IT vendors, and other third parties who assist with business operations.
Information may also be disclosed where required by law, regulation, lawful request, dispute resolution process, or to protect the rights, property, or safety of Bits of Steel, our customers, or others.
Storage, Security, And Access
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Data may be stored within Australia or in trusted locations that support compliance with applicable Australian privacy obligations.
You may request access to or correction of your personal information, withdraw consent for marketing communications, or request deletion where legally permissible by contacting us.
Cookies, Updates, And Contact
You can manage cookie settings through your browser. Some website functions may not work as expected if cookies are disabled.
This Privacy Policy may be updated from time to time, with the current version published on our website. If you have questions about this Privacy Policy, contact Bits of Steel at 1 Maxwell St, Brendale QLD 4500, email sales@bitsofsteel.com.au, or phone (07) 3865 7740.